Posted: Feb 26, 2009 8:41 pm |
Edited by: Theresa K
the best thing is to look through the website and look for information yourself. seriously.
unfortunately, the IRS owes me documents that are specific to my account. what i need from them is absolutely NOT on their website.
i venture to guess it is possible i know more about the tax code than some of the IRS people i have talked to, which is all the more frustrating
the douchebag who "released my call" because he was unable to verify i was me with the info i gave him [name, social security number and IRS case number -- who the fuck else would have that IRS case number PLUS my personal data?] categorized me as a high risk identity caller -- i learned when i called again to lodge a complaint against him. the manager whom i talked to was more horrified than me when she read the notes he left regarding my phone conversation with him. she was helpful. completed my query and transaction with her in under 5 minutes.
like the uber bitch i can be, i complained to the office of the treasury inspector general, getting thru to an aide with some power by using some excellent federal-level BS i picked up by osmosis thru my dad who was a federal employee for 50 years... and well, got some results.
i was having a charles bronson moment, i tell ya. i'd just like to know why anyone would identity theft someone in order to pay the income taxes of the person they're pretending to be. who's that stupid?